Expanded Service
OEM Extended Warranty & Technical Maintenance Platform
We provide a dedicated Technical Platform (Online Portal, Web Application & Mobile App) designed explicitly for OEMs, their Sales & Service networks and authorized Repairers.
How it Works
- Comprehensive Cover Architecture: The platform caters to customers of OEMs by facilitating a comprehensive maintenance and repair cover.
- Automated Cost Restoration: It manages the workflow towards costs arising from agreed damages—covering parts, labor, repair execution and technician visiting charges—restoring equipment back to its pre-damage state.
- Commercial Streamlining: Operates seamlessly under mutually agreed annual remuneration structures.
Operational Benefits
- Boosted Aftermarket Revenue: Maximizes post-sale revenue streams through seamless, error-free warranty and maintenance administration.
- Reduced Operational Burdens: Features automated breakdown ratio analysis and spare part costing analysis to optimize inventory and service efficiency.
- Enhanced Customer Experience: Drives customer satisfaction through real-time monitoring and transparent stakeholder communication channels.